Frequently Asked Questions
Do I need prior roofing experience?
No. We label courses by level, and beginner modules start with safety, tool basics, and simple inspections before any repair work.
What safety gear is required?
At minimum: fall arrest harness, shock-absorbing lanyard, roof anchors, non-slip boots, helmet, gloves, and eye protection. Courses outline exact setups and checks.
Do you provide certification?
Selected courses include a proficiency assessment and certificate of completion. While not a license, it documents your training for clients and insurers.
How long do I keep access to videos and materials?
You receive 12 months of access, including updates to checklists and drawings. Downloads remain yours for personal use.
What is your refund policy?
If you’re unsatisfied within 14 days and have completed less than 25% of a course, contact us for a full refund.
Can crews enroll together?
Yes. We offer group pricing and scheduling for live sessions. Reach out via the contact page for a quote.
Will courses cover local building codes?
We teach general best practices and note where regional codes vary. Always verify your local requirements before work.
Do you offer closed captions?
Yes, all video lessons include English captions and downloadable transcripts.